Saturday, February 12, 2011

Stilll not quite resolved.... but getting there!

Hello, from a very content Sarah who is currently sitting under a heated blanket with my kitty at my feet, drinking coffee, and enjoying Saturday morning to the fullest! Thought I would give you all an update on our little setback.... Monday I tried to call Secretary of State department in DC. I couldn't get through, left messages and sent emails. Still hadn't heard anything by Wednesday, so I called again. I got through, explained what I thought was the situation, and they were pretty rude with me, telling me there is no way they could have made that mistake. So I called Radu (our agency person) and told him. Apparently there had been a major miscommunication between Radu and I in the first place, it wasn't the DC office that had made the mistake it was IL who had messed up on 2 of our documents. Radu said he was really upset about this because as a notary if you make 3 mistakes your notary license is revoked by the State department, but they make mistakes all the time and no one looses their job there.

Anyway, so Radu also gave me a bit of a ball park figure on how much this was setting us back in extra charges, which is why this mistake frustrated him so much. So, he basically wanted me to call the IL state department to chew them out.... I called, and tried to explain the situation nicely. They basically blamed Radu for not catching their mistake. This frustrated me a bit, and I told them that 2 wrongs don't really make a right, or let them off the hook for the mistake they made in the first place. At about this point the lady told me she didn't want to talk to me because I didn't know what I was talking about, and she wanted the number of our courier service in DC who was taking care of getting the paperwork back to them. So, I gave her the number. Later that day I called the courier service and asked if they had heard from IL SOS. She said they had, and they were trying to resolve the issue together (apparently even though I "didn't know what I was talking about", something I said got through to them so they are trying to fix their mistake), and it should be resolved early next week. This was reassuring, but I am still not sure how much it is going to set us back...

I'm hoping next week goes a little smoother than this last week went in general. Although, I am thankful for the lessons I am learning in faith and trust. At this point everything is really completely out of my hands! There is nothing I can do to speed things up, so I just need to let it all go. One of these days my little girl will be in my arms and all of the waiting and worrying will seem like nothing. Happy Valentines day little one, wherever you are. This Valentines day my heart is out there with you, will you bring it back to me soon?

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